What is Digital Transformation?
Digital transformation is the process of using technology to upgrade or create new business procedures. Experience the improvements while adapting your business and market requirements, fundamentally changing how you operate and deliver value to customers.
Digital transformation is about engaging with your business partners and customers efficiently. It’s also a cultural change that requires organizations to continually challenge the as-is process, experiment, and keep moving forward even after failures.
Using User Experience, faster go-to-market strategy, analytics, API-Centric approach, and cognitive services, while focusing on new ways to reimagine business procedures you can achieve lower costs, improve quality, or reduce cycle times.
Examples of successful process transformation include companies enabling ordering Pizzas using orders from any device. This is a reinvented process. This innovation has helped customers to simplify the purchase and know the status in real-time. This is a true Digital Transformation.