What is IA?

Intelligent automation (IA) is the use of technologies like artificial intelligence, Machine Learning, Voice AI, and robotic process automation (RPA) – to streamline and scale decision-making across organizations. It can:

simplify your business processes
improve operational efficiencies
optimize your resources
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Benefits of Intelligent Automation

Intelligent automation platforms provide many benefits across industries as a result of using large amounts of data, precise calculations, analysis, and resulting business implementation.
Reduced Costs
Improve Accuracy
Improve Customer Experience

Intelligent Automation Components

Intelligent automation comprises cognitive technologies. Integration of these components creates a solution to empower business and technology transformation.

The most critical component of intelligent automation is artificial intelligence or AI. By using machine learning and complex algorithms to analyze structured and unstructured data, businesses can develop a knowledge base and formulate predictions based on that data.

The second component of intelligent automation is business process management (BPM), also known as business workflow automation. Business process management automates workflows to provide greater agility and consistency to business processes. Business process management is used across most industries to streamline processes and improve interactions and engagement.

The third component of IA is robotic process automation (RPA). Robotic process automation uses software robots, or bots, to complete back-office tasks, such as extracting data or filling out forms. These bots complement artificial intelligence well as RPA can leverage AI insights to handle more complex tasks and use cases.